Terms and Conditions
Welcome to the terms and conditions of eastmarketmilano.com, which apply to all items ordered on eastmarketmilano.com. Please read these terms carefully, along with the shipping and returns page, before placing an order. By using this website and/or placing an order, you agree to be bound by the following terms and conditions, as well as the details provided on the Shipping and Returns page.
We may modify these terms and conditions from time to time without prior notice. The changes will apply to all subsequent orders received. Once the order has been confirmed, we will not be able to make any changes to the terms applicable to that order.
Before placing an order, if you have any questions regarding these terms and conditions, please contact us via the “Contact Us” section on our website.
1) OUR PRODUCTS
Since 2014, EAST MARKET MILANO has been saving, reviving, and reselling used/unwanted clothing. All items have had a past life and may show signs of wear. Any slight imperfections are to be considered part of the product itself and make each item unique.
All our garments are washed, steamed, sanitized, and prepared to ensure that you receive the best possible product with the best possible experience. However, do not expect your item to arrive in a never-worn condition.
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the product color upon delivery.
In case of issues with your order, we will contact you. We reserve the right to refuse any purchase offer from you at any time. We take all necessary steps to keep your order and payment details secure.
Prices are subject to change without notice. Such changes will not affect orders already shipped. Prices include VAT (where applicable).
Products are subject to availability.
Please refer to the “Shipping and Returns” page for our policy on import duties/taxes.
2) PRICES
Our prices for individual items are non-negotiable. Any sales/discounts will be applied at our discretion and during pre-established periods, with prior notification via newsletters and our social channels.
3) PAYMENT METHODS
We accept PayPal, Klarna, Google Pay, Apple Pay, VISA, American Express, Mastercard, and Maestro.
At this time, we do not offer student discounts.
4) PRIVACY POLICY
We take the specific measures required by data privacy laws to appropriately take care of your personal data, both online and offline. This is to protect it from theft or other losses, corruption preventing its correct or complete use, and to prevent unauthorized individuals from seeing or using it.
We will retain your personal data for a limited period. This will depend on several factors, including: if you have placed an order with us or have a registered account with us; any laws or regulations that we are required to comply with; if we are handling a current request, customer service issue, or complaint; if there is a legal or other dispute involving or concerning you; the type of information we hold about you; if you or a regulatory authority have asked us to retain your personal data for a valid reason.
1) GENERAL
This website is owned and operated by LEARNING TO FLY S.R.L. and the contract for any item ordered is with:
LEARNING TO FLY S.R.L.
VAT ID: 11399460960
REGISTERED OFFICE: VIA ATTO VANNUCCI, 11, 20135 MILANO
OPERATING OFFICE: VIA BERNARDINO RAMAZZINI, 6, 20129 MILANO
